Supervises staff as assigned and oversees standards to ensure compliance. Ensures customer needs are met while maintaining efficiencies. Maintains an orderly and organized work area to facilitate efficient processes. Implements countermeasures when breakdowns occur. Monitors, corrects, and performs employee time and payroll. Engages in mentoring and cross training opportunities and provides input on performance evaluations. Analyzes and resolves service discrepancies, oversees accurate documentation of concern areas and tracks trends, and ensures monthly reporting is provided in a timely manner. Assists in monitoring transportation and freight. Provides input on development and revisions of department policy and procedures and assists in maintaining ISC security. Conducts operations in a manner that promotes safety. Serves as a liaison between employees and management. Requires on-call rotation and weekend coverage.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.