Indiana University Health

Program Manager RCS Revenue Cycle - Shadeland

Revenue Cycle - Shadeland

Job Location

Revenue Cycle - Shadeland


Physician Coding

Date Posted

February 27, 2020

Schedule & Shift

  • Days
  • Full Time

Requisition Number

Position Summary The focus of the Program Manager role is to coordinate the efforts across multiple, related project initiatives. It is also the Program Manager's responsibility to clearly define effective and efficient project management practices to be utilized by the program team. The processes defined by the Program Manager are focused on integrating and managing program activity in an effort to achieve a defined set of program goals and objectives. The Program Manager optimizes processes regarding scope, time, cost, and quality to develop plans of action to achieve objectives. The Program Manager has the responsibility for overseeing other project managers and their projects to ensure success of the overall program. In addition to being a coach and mentor to these project managers, this position will ultimately lead the execution of standard processes/procedures to ensure the team delivers with preeminent quality and compliance in a timely manner. Program Manager is expected to deliver a program in alignment with stated customer objectives related to time, cost, scope and quality for all of the projects within the program. Expected to improve project success rates across an area or portfolio. In addition to projects being completed on-time, on-budget, within scope and with high quality, a positive project experience by the team and customers is also desired. The work of the Program Manager is a combination of strategic and tactical work for a defined program. It is strategic for the focus on the development of project management as a key capability across the organization. It is common for one or more project managers to be running individual projects within a program under the guidance of a Program Manager.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Program Manager RCS Role

  • Bachelor's degree preferred.
  • Master's Degree in Business or Healthcare Administration preferred or equivalent experience. ,
  • Requires knowledge of information technology standards and best practices (Quality Systems, Project Management, SDLC, Waterfall, Agile,etc..).
  • Requires experience typically gained thru 10 years experience in information services with at least 5 of those in a healthcare provider segment market.
  • Requires ability to communicate and work with Executive Management.
  • Requires extensive experience with complex program and project management methodology.
  • Requires the ability to communicate effectively; both orally and in writing.
  • Requires facilitation skills to successfully organize and motivate a team to accomplish project goals in a tight timeframe.
  • Requires the ability to facilitate and lead work groups.
  • Requires the ability to plan and manage the utilization of resources.
  • Requires the ability to communicate sensitive issues with all levels of employees/management and handle confidential information in a professional manner.
  • Requires decision-making experience to handle controversial issues.
  • Requires strong customer service skills.
  • Requires ability to promote teamwork and build effective relationships.
  • Requires ability to take initiative and meet objectives.
  • Requires a high level of interpersonal, problem-solving and analytical skills.
  • Requires knowledge of the organization policies and procedures.
  • Requires ability to maintain confidential communication and use judgment and discretion.
  • Requires and understanding of Information Management principles, architecture and technologies
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Cashier working with customer in hospital cafe
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.