Performs analytical, technical and administrative work in the planning, designing and installation of new and existing IU Health approved end user devices. Works on complex hardware and software problems. Interacts with other Information Services teams such as Networking, Servers, Database, Applications, Web, Vendors, etc. to restore service and/or identify and correct the core problem. Understands networking and communication protocols. Installs new equipment and maintains existing equipment including the ability to perform warranty work. Participates in small and large end user device projects and moves, adds, changes of equipment hardware, software and peripherals including on-site trouble shooting of existing equipment. Reports problems via established policies, procedures and rounding logs.
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.