Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.
This position is for the IUHP Women’s Health’s Call Center located at Eagle Highlands MMP. This location is currently under construction. While construction is under way, this position will train at our IU Health North office located in Carmel at IU Health North Hospital. While at IU Health North, you will receive one-on-one training for Women’s Health scheduling and other related job duties. Job duties specific to the practice may be required of you during this time as well. Once the call center is completed, this position will relocate to Eagle Highlands MMP, 6820 Parkdale Place, Indianapolis, IN 46254
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.