Indiana University Health

Guest Relations Associate IU Health North Hospital

IU Health North Hospital

Job Location

IU Health North Hospital
11700 N Meridian St
Carmel,IN46032

Department

Patient Visitor Reps

Date Posted

May 19, 2020

Schedule & Shift

  • Rotating
  • Supplemental

Requisition Number

000266617
Are you looking for a career that has the ability to positively impact the lives and experiences of others every day? Look no further! This role sets the tone for an outstanding experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a high level customer service-based attitude. 

We would love to have you join our team! 

Schedule/Hours: Guest Relations only has Supplemental/PRN shifts available (0-24 hours/week).

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Guest Relations Associate Role

  • Previous concierge level customer service experience preferred
  • Previous healthcare experience involving patient/public contact preferred
  • High School Diploma/GED required

Additional Information about this Role

Other Necessary Skills and Abilities
  • Computer keyboard/typing skills
  • Microsoft Office and Outlook working knowledge
  • Ability to stand/walk throughout shift and push patients in wheelchairs when needed
Cashier working with customer in hospital cafe
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.