This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, assisting with screenings and follow up for Medicaid and other state health insurance programs including Marketplace products, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
The RCS Landmark office is looking for associates that will be the liaison between our customers and the FSSA office, Marketplace and other programs we assist with. The associate will be responsible for completing phone screenings, assist with walk in customers, and answer questions related to the programs we are helping apply for or that they have applied for on their own and all follow up. This associate will help guide our customers through the different processes to ensure they understand what documents are required and the deadlines for submitting requested items in order to obtain health insurance.
Shared office at 413 S Landmark Avenue Bloomington, Mon – Fri 8:00 AM – 4:30 PM
We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.