Indiana University Health

Dispatcher IU Health Bedford Hospital

IU Health Bedford Hospital

Job Location

IU Health Bedford Hospital
2900 16th St


Bedford Dispatch

Date Posted

September 3, 2020

Schedule & Shift

  • Rotating
  • Supplemental

Requisition Number

Receives and communicates requests (dispatching) and establishes priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion. Answers telephone calls and service requests, takes accurate messages and transfers calls to appropriate individuals with a friendly voice and a sense of urgency. Enters data into dispatch program and troubleshoots repeated calls with team. Utilizes computer system to coordinate work requests. Performs other data entry tasks as necessary. Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel. Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications for the Dispatcher Role

  • High School Diploma/GED required. Associates Degree preferred.
  • 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
Cashier working with customer in hospital cafe
Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.